← Work

AnswersNow Staff Product Designer 2024 — present

Care Operations

The back-office CRM clinical staff use to manage client care plans, authorizations, and the full life-cycle of an ABA case.

Placeholder copy. Replace with the real project narrative.

Context

What problem were we solving, and for whom?

My role

Where I sat in the org, who I partnered with, what I was responsible for.

What shipped

The key moves — flows, components, decisions — that made it onto the screen.

Outcome

What changed for users, the business, or the team after it shipped.